Privacy Policy

The personal information supplied to Norwood Airbrushing is confidential and will not be shared or sold.

Your e-mail address, mailing address, name & phone number are used for shipping and billing purposes only. You will only be contacted by us for the purpose of completing your order or notifying you of shipping or status of your order if it is deemed necessary.

Team Discounts

To qualify for a team discount a minimum order of 10 like items is required.

You will need to order a minimum of 10 helmets with the same team colors and same design. Each team member's individual name can be painted on the team helmets.

There is no minimum design price for the team discount. So if your team wants a $10 design or a $50 design, all helmets are eligible for the team discount.

Shipping Information

All orders are shipped through the US Post Office.

US 1st Class mail delivers in 3-7 days. US Priority mail delivers packages in 2-3 days after they are shipped. Express mail delivers in 1-2 days after shipping. The post office does not guarantee any delivery times except express mail, but it is rare that priority mail packages are delayed. Call for shipping costs calculated specifically for your location.

Returns

All sales are final on personalized items. If we have made an error in your order please notify us by email within 5 days so that we may correct or replace your item.

Refunds are at the discretion of management. In the event that a refund is offered to you the product must be returned in unused condition before a refund will be issued. We do not refund shipping costs and a 15% restocking fee will be deducted from your refund.

Our artists and designers will always do their best to arrange your design colors in a way that results in an attractive product, however, because it is a matter of opinion, disliking the final color arrangement is not grounds for complaint.

Variations in color, lettering, and slight design differences are not defects. Each item we produce is custom and is therefore an unique item. There will be differences with each item.

Orders cannot be cancelled after work has begun.